Contact Us
This page explains how to get in touch with the Best Crypto Casinos editorial team, what we can realistically help with, and what has to go to the casino itself. We're an independent comparison site covering no KYC crypto casinos and Bitcoin casinos open to US players — we don't hold accounts, funds or balances for anyone, so the fastest route to a fix depends on who you contact.
What to email us about — and what we can't touch
We read everything sent to the editorial inbox at [email protected]. Put the site name in the subject line and you'll get a faster, more useful answer.
| We can help with | Goes to the casino, not us |
|---|---|
| Corrections to a bonus figure, wagering requirement or licensing detail on our pages | A pending or stuck withdrawal |
| Reports that a site changed its KYC policy, coin support or restricted-state list | Account verification requests and document uploads |
| Questions about how we rank and score operators | Bonus credited incorrectly or forfeited for breaching terms |
| Suggesting a crypto casino we haven't reviewed yet | Deposits sent to the wrong network or address |
| Partnership, advertising and media enquiries | Closing an account or setting deposit limits |
| Press comment on crypto gambling and offshore licensing | Anything involving your private keys, seed phrase or wallet access |
One thing we will never do: ask for a seed phrase, private key, exchange password or 2FA code. Nobody legitimate needs those. If a message claiming to come from Best Crypto Casinos asks for them, it isn't us — forward it to us and delete it.
Before you write: the three questions we get most
- "My withdrawal hasn't landed." Check the transaction hash in your casino account first. If it's on-chain and unconfirmed, it's a network issue, not the casino. If there's no hash at all, it's still in the operator's internal queue — that's a support ticket with them, and we can't move it.
- "The site asked for ID and it said no KYC." Almost every offshore casino reserves the right to request documents under its AML clauses, usually triggered by large cash-outs, bonus irregularities or sanctions screening. "No KYC" in practice means no ID at signup, not never. Tell us if a site's stated policy has changed and we'll re-check the terms.
- "My state isn't accepted." Operators self-restrict different states, and they change those lists without notice. We don't assist with working around geoblocks or verification checks, and we won't publish methods for doing so.
Reporting something wrong on a review
Bonus terms, coin support and licensing details move fast in this market. Our pages carry a fact-check date — the current reviews were last verified on Sep 23, 2026. If you find something stale or wrong, send:
- The page and the specific claim
- What you believe the correct position is
- A link or screenshot of the operator's own terms page, if you have one
Where the operator's advertising and its terms and conditions disagree, we say so on the page rather than picking whichever version reads better. Corrections get logged with a date.
Advertising, affiliate relationships and why we disclose them
Best Crypto Casinos earns commission when a reader signs up through some of the links on this site. That's how the research is funded. It does not buy a position, a rating or a soft write-up — operators can't purchase rank, and the same scoring criteria apply whether a commercial relationship exists or not. We say this here because the same disclosure belongs on any page that recommends a paid product, including this one.
Operators and agencies pitching a listing should email the same address with the brand, licensing jurisdiction, accepted coins, KYC thresholds and restricted US states. We'll review it against our criteria. Sites that can't evidence a licence, or that publish withdrawal terms we consider unworkable, don't get listed regardless of the deal on the table.
How we assess the casinos you'll ask us about
Our ratings are editorial judgments, researched from operator terms, licence registers and provider documentation — not customer-review averages, and not the product of anyone on the team depositing or playing. We weight:
- Verification policy — whether signup is email- or wallet-only, what triggers a document request, and what the withdrawal ceiling is before checks kick in
- Coin and network support — BTC, ETH, LTC, USDT, USDC, Dogecoin and wider altcoin support, plus which networks each coin runs on, since that decides your gas fees
- Payout behavior — advertised processing windows, stated withdrawal limits, and whether "instant withdrawals" means approval or confirmation time. Advertised speeds are advertised, not measured by us
- Bonus terms — playthrough multiples, expiry windows, max bet while wagering and game weighting, not the headline number
- Game range and fairness — third-party RNG certification on slots and table games, provably fair seeding on in-house originals
- Licensing — Curaçao, Anjouan or MGA, recorded as stated by the operator and checked against the register where one is public
Where the top-rated sites currently sit
Three examples of how that framework plays out, taken from the top of our rankings. Full detail lives on the individual reviews.
BetPanda
Rated 10.0 by our team, largely because its headline promotion is structurally simple: 10% weekly cashback rather than a front-loaded match bonus. Cashback is easier to value than a deposit match because there's no multiple to clear before you can cash out — though you still need to read the operator's own terms for the qualifying period, minimum loss threshold and whether the credit arrives as withdrawable balance or as bonus funds subject to playthrough. The limitation: a recurring cashback percentage gives a new depositor far less upfront value than a large match offer, so bonus-hunters chasing a big first-deposit number will find it thin.
CoinPoker Casino
Rated 9.9, and on the list because it approaches crypto gambling from the poker side, which shapes the account and payment experience differently from a pure slots site. The advertised welcome offer is a 150% bonus up to $2,000 — a deposit match, so check the playthrough multiple, the time limit on clearing it, game weighting and any max-bet cap while a bonus is active before depositing for it. Limitation: a poker-led platform is a different proposition from a full casino floor, and readers who mainly want live dealer tables or a deep slot catalog should compare it against the broader sites before committing.
Cryptorino
Rated 9.9, and notable for pairing a 100% match bonus up to 1 BTC with 10% weekly cashback — an upfront offer and an ongoing one in the same package. A bonus denominated in BTC carries an extra wrinkle: the dollar value of both your deposit and the match moves with the market while you're clearing wagering, which cuts both ways. As always, the match is subject to wagering requirements, an expiry window and eligibility rules set by the operator. Limitation: a cap quoted at 1 BTC is only meaningful to high-deposit players, and the headline figure will overstate the practical value for most people.
The rest of the ranked list at a glance
| Casino | Editorial rating | Headline offer (terms apply) |
|---|---|---|
| Punkz | 9.8 | 20,000 USDT welcome bonus + 15% cashback |
| Hyperlucky | 9.8 | 20% daily cashback up to $10,000 + 100 free spins |
| Winna | 9.8 | Up to 60% rakeback & 25% instant cashback |
| Thrill | 9.7 | Up to 70% rakeback + 10% cashback |
| BC Game | 9.7 | Four match bonuses up to $4,000 + 400 free spins |
| Wild.io | 9.7 | Up to 350% welcome package across first 3 deposits + 200 free spins |
| Vave | 9.7 | Up to 550 USDT bonus + up to €75 free bet + 5% cashback |
Every figure above is the operator's advertised offer. Each carries wagering or playthrough conditions, expiry dates, minimum deposits and eligibility restrictions set by that casino, and "up to" ceilings are reached only at the highest deposit tiers. Read the promotion terms on the operator's own site before you deposit — that's the document that binds you, not our summary.
Money questions we get asked directly
Using these sites costs nothing to join, but it isn't free to move money. Deposits and withdrawals are on-chain, so you pay the network fee for the coin and chain you choose. Bitcoin and Ethereum mainnet fees rise with congestion; Litecoin, Dogecoin and stablecoins on cheaper networks usually cost less, but the casino has to support that specific network — sending USDT on a chain the operator doesn't credit is the single most common way readers lose funds, and it is generally unrecoverable.
- Getting money in: transfer from a self-custody wallet or an exchange account to the deposit address shown in your casino account. Confirmations are required before the balance credits; the number varies by coin.
- Getting money out: withdrawals go back to an address you supply. Operators set minimum and maximum withdrawal amounts per transaction and per period, and some apply a fee or a processing review on larger cash-outs.
- Holding value: USDT and USDC track the dollar, which is why many US players park balances in stablecoins between sessions rather than in BTC or ETH. Volatile coins can lose value while sitting in a casino balance or while you clear a bonus — that risk is real and separate from the risk of losing bets.
- Tax: US players are generally liable for tax on gambling winnings and on crypto gains. We don't give tax advice; consult a qualified professional about your own position. "No KYC" is about signup friction, not a way to avoid reporting income.
What these sites actually offer, in case your question is "is it worth reviewing?"
The crypto casinos we cover generally run four categories. Slots from third-party studios such as Pragmatic Play, NetEnt and similar providers, RNG-certified by external testing labs. Table games — blackjack, roulette and baccarat — in RNG form. Live dealer rooms, commonly powered by Evolution and comparable suppliers, streamed with real croupiers. And in-house originals: crash, dice, plinko and similar, which are where provably fair verification matters most, since you can check the server and client seeds yourself after each round.
Most of these operators also run a sportsbook alongside the casino, and several add poker or esports markets. Those sit under the same account and wallet but under different terms — sportsbook bonuses have their own rollover rules, odds minimums and settlement timelines, and casino cashback usually doesn't apply to sports stakes. If you're writing to ask about a sports promotion, say so, because the terms rarely carry across.
Legal standing, eligibility and age — the part we won't fudge
There is no federal legalization of online casino gaming in the US. The crypto casinos on this site are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. For most US players they sit in a legal grey area, and we won't describe them as regulated or clearly legal here. Regulated online casino gaming exists in only a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators don't run on crypto.
Availability varies by state. Offshore sites self-restrict different states and change those lists without warning, so check your own state's laws and the operator's terms before you register. We don't help anyone bypass geoblocks, state restrictions, KYC, anti-money-laundering or sanctions checks, and requests of that kind won't get a reply. Note too that VPN use usually breaches an operator's terms of service and can cost you a balance.
You must be at least 18 to gamble at the sites listed here, and 21 where the operator or your state sets that minimum — check the site's own stated age limit before registering. Offshore casinos may not provide the same player protections, dispute resolution or self-exclusion tools you'd get from a state-regulated operator, which is a genuine downside of playing this way.
If your message is about your own gambling
Gambling costs money and most sessions end down. It isn't income and it won't fix a financial problem. If play has stopped feeling optional, call the National Problem Gambling Helpline on 1-800-GAMBLER — free, confidential, 24/7. Our responsible gambling resources cover deposit limits, cooling-off periods and self-exclusion, including what offshore sites typically do and don't offer. We can point you toward those tools, but we can't close an account on your behalf; that request has to go to the operator.
Response times and the rest of the housekeeping
We're a small editorial team, so replies aren't instant — corrections and safety-related messages get looked at first. We don't publish reader messages, and we don't pass your details to operators. For more on who writes here and how the site is funded, see our editorial background; the terms governing use of this site set out what our content is and isn't. Readers who arrived looking for UK-facing options rather than US ones should start with our non-Gamstop casino comparison instead.
If you're still deciding where to play rather than writing about a problem, the honest advice is to pick on verification policy and withdrawal terms first and on bonus size last — a large match you can't clear is worth less than modest cashback you can. Take your time over it. Nothing on this page needs acting on today.